Description: Return Policy At our store, we aim to provide high-quality items and detailed descriptions for every product. However, we understand that returns may occasionally be necessary. Our return policy is designed to protect both parties, ensuring a smooth and fair process for our valued customers while offering maximum protection for us as a seller. Return Eligibility •Return Window: We accept returns within 30 days of delivery. •Item Condition: Returned items must be in the same condition as received, with all original packaging and accessories included. •Return Shipping: The buyer is responsible for paying return shipping costs. Comprehensive Item Documentation Each item we sell is thoroughly documented with high-resolution photographs and detailed notes at every stage. This includes: •Photos of the item prior to packaging, showing condition and details. •Images of the packaging process to verify secure wrapping and placement. •Tracking documentation to ensure the package reaches its destination. This extensive documentation allows us to validate the condition of items sent and received, helping to resolve any potential issues quickly. Partial Refunds •Eligibility: In cases where the returned item arrives in a different condition than sent (e.g., missing parts, damaged, or used), a partial refund may be issued at our discretion. •Amount: The refund amount will be adjusted based on the condition of the item upon its return. A detailed report will be provided to the buyer explaining the partial refund decision. Restocking Fee •We reserve the right to charge a restocking fee of up to 20% for returns. This fee covers the time, effort, and resources needed to inspect, process, and restock returned items. •The restocking fee will apply to returns that are not due to seller error or item defects. Refund Process •Once we receive the returned item, we will inspect it within 3 business days. •Refunds (or partial refunds, if applicable) will be processed based on the item’s condition upon return. •The refund amount, minus any restocking fee (if applicable), will be credited back to the buyer’s original payment method. Non-Returnable Items Certain items, such as final sale or personalized products, may not be eligible for return. Please refer to the specific listing for details on return eligibility. eBay Money Back Guarantee For purchases covered by eBay’s Money Back Guarantee, we fully cooperate with eBay to ensure a fair outcome if issues arise. However, our internal documentation practices provide added security to validate item condition and authenticity. This policy protects us by requiring detailed evidence for any discrepancies in returned items, allowing us to issue partial refunds if needed, and applying a restocking fee for non-defective returns. Our commitment to documenting each stage of the process ensures clarity and support in case of disputes.
Price: 20 USD
Location: Santee, California
End Time: 2024-12-04T02:30:28.000Z
Shipping Cost: N/A USD
Product Images
Item Specifics
All returns accepted: ReturnsNotAccepted
Brand: Imaginext
Character Family: Batman
