Description: In the accredited ITIL® 4 Specialist Drive Stakeholder Value learning path, you will learn about all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT enabled services. This path also covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. The path will provide you with tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. ITIL4 Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers. Accredited training for the ITIL 4 Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a prerequisite. ITIL® and The Swirl Logo™ are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. Copyright © Pluralsight LLC and AXELOS Limited 2017. All rights reserved. Media Mail Shipping
Price: 85 USD
Location: Mesa, Arizona
End Time: 2024-11-17T17:09:14.000Z
Shipping Cost: 5 USD
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Item Specifics
All returns accepted: ReturnsNotAccepted
Pages: 227
Publication Date: 2020-02-28
Book Title: ITIL 4
Item Length: 10.8in.
Item Height: 0.5in.
Item Width: 6.4in.
Author: The Stationery Office
Publication Name: Itil 4 Managing Professional Drive Stakeholder Value
Format: Trade Paperback
Language: English
Publisher: Stationery OFFICE, T.H.E.
Publication Year: 2020
Series: Itil 4 Managing Professional Ser.
Type: Textbook
Item Weight: 26.5 Oz
Number of Pages: 1 Pages
