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Features: EX-LIBRARY
Book Title: Know Your Customer : New Approaches to Understanding Customer Val
Number of Pages: 360 Pages
Publication Name: Know Your Customer : New Approaches to Understanding Customer Value and Satisfaction
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 0.8 in
Subject: Customer Relations, Sales & Selling / General
Publication Year: 1996
Item Weight: 15.1 Oz
Type: Textbook
Subject Area: Business & Economics
Item Length: 8.5 in
Author: Sarah F. Gardial, Robert B. Woodruff
Series: Total Quality Management Ser.
Item Width: 5.6 in
Format: Trade Paperback
