Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Managing Challenging Clients: Building Effective Relationships With Difficult CustomersISBN13:9780230238428ISBN10:0230238424Author:Oade, A. (Author)Description:Do You Need To Deliver An Effective Service To Challenging And Unreasonable Internal Or External Clients? Do You Worry That You'll Lose Business Or Take A Reputational Hit If You Don't Do So Well Enough? This Book Introduces A Valuable Set Of Tools Through Which To Build, Maintain And Manage Your Client-Facing Relationships Binding:Hardcover, HardcoverPublisher:SPRINGER NATUREPublication Date:2011-10-31Weight:0.95 lbsDimensions:0.7'' H x 9.2'' L x 6.2'' WNumber of Pages:170Language:English
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Book Title: Managing Challenging Clients: Building Effective Relationshi...
Item Length: 9.6in
Item Height: 0.7in
Item Width: 6.3in
Author: Aryanne Oade
Publication Name: Managing Challenging Clients : Building Effective Relationships with Difficult Customers
Format: Hardcover
Language: English
Features: New Edition
Publisher: Palgrave Macmillan The Limited
Publication Year: 2011
Type: Textbook
Item Weight: 18.2 Oz
Number of Pages: Xxii, 192 Pages