Description: The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage by Heskett, James L.; Sasser, W. Earl; Wheeler, Joe Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less
Price: 5.38 USD
Location: Aurora, Illinois
End Time: 2024-10-10T23:02:24.000Z
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
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Binding: Hardcover
Weight: 1 lbs
Product Group: Book
IsTextBook: No
Book Title: Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Number of Pages: 240 Pages
Language: English
Publisher: Harvard Business Review Press
Topic: Customer Relations, Personal Success, Strategic Planning
Publication Year: 2008
Item Height: 0.9 in
Illustrator: Yes
Genre: Business & Economics
Item Weight: 19 Oz
Author: Joe Wheeler, W. Earl Sasser, James L. Heskett
Item Length: 9.6 in
Item Width: 6.6 in
Format: Hardcover
