They Serve Like We Lead: How To Take Care Of Your People, So They Take Care...

Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:They Serve Like We Lead: How To Take Care Of Your People, So They Take Care Of Your CustomersISBN13:9780645792706ISBN10:0645792705Author:Richardson, Monique (Author)Description:Leadership Has The Single Biggest Impact On Customer Experience Does Your Team Take Care Of Your Customers As Well As You Would Like?Does The Team Feel You Care About Them As Much As You Do For Your Customers? Customer And Employee Experience Are Inextricably Linked, And This Book Emphasises The Importance Of Both Monique Richardson Draws On Decades Of Experience And Examples Of Exceptional Service-Driven Leaders And Organisations Across All Sectors To Show That Caring For Your People Is At The Heart Of All Service Leadership Happy Customers Are The Result Of A Happy Team This Book Is Full Of Practical Ideas And Actions That Are A Roadmap For You To Become An Exceptional Service Leader If You're Ready To Elevate The Customer And Employee Experience In Your Organisation, Then This Is The Book For You Valuable Insights Will Help You Improve Your Team's Performance, Create Happy Customers And Ultimately Drive Business Success Binding:Paperback, PaperbackPublisher:BookpodPublication Date:2023-05-05Weight:0.81 lbsDimensions:0.74'' H x 9'' L x 6'' WNumber of Pages:272Language:English

Price: 19.83 USD

Location: USA

End Time: 2024-11-03T18:23:22.000Z

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